Software-As-A-Service SaaS | Glossary
Glossary

GLOSSARY | What is Software-As-A-Service (SaaS)?

Software-as-a-Service (SaaS) is the modern standard for delivering software functionality. This cloud-based delivery model has fundamentally redefined how organisations consume and pay for business applications, shifting control and responsibility from the end-user to the cloud service provider
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What is Reinsurance? Glossary
Glossary

GLOSSARY | What is Reinsurance?

Who Insures the Insurance Companies? This is the fundamental question that sits at the very heart of global financial stability. The answer lies in the highly specialised financial sector known as Reinsurance.
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London Market | Blueprint Two | Lloyd's of London
Glossary

GLOSSARY | What is the London Market?

The London Market is the world’s leading hub for the transfer of large, complex, and specialty insurance and reinsurance risk.
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GLOSSARY | What is ACORD?
Glossary

GLOSSARY | What is ACORD?

ACORD is the global standard for insurance data, driving efficiency and innovation. Learn how ACORD forms and data standards benefit insurers, brokers, and customers worldwide.
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Underwriting Workbench | Glossary Description
Glossary

GLOSSARY | What is an Underwriting Workbench?

An underwriting workbench is an advanced digital platform meticulously engineered to centralise and unify all the critical tools, diverse data streams, and actionable insights that an underwriter requires to navigate the entire underwriting lifecycle.
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What is Agentic AI?
Glossary

GLOSSARY | What is Agentic AI?

Agentic AI represents a significant leap in artificial intelligence, enabling autonomous systems to tackle complex tasks. Discover its profound impact on the UK insurance industry.
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Insurance Bordereau | What are bordereaux?
Glossary

GLOSSARY | What is a Bordereau?

A bordereau is a detailed report of insurance transactions, fundamental to data exchange. This guide explores its types, challenges, and future in an industry moving towards real-time data and digital transformation.
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What is a delegated authority in insurance? (DA)
Glossary

GLOSSARY | What is a Delegated Authority?

Delegated authority in insurance refers to arrangements where insurers entrust third parties with specific responsibilities, such as underwriting, issuing policies, or handling claims. This authority is usually formalised through legally binding agreements known as binder agreements. 
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Digital Transformation in Insurance
Glossary

GLOSSARY | What is Digital Transformation?

Digital transformation has moved well beyond insurers simply moving forms online. Today, UK insurance companies, brokers, and MGAs are fundamentally changing how they operate—from automating claims handling and using AI in underwriting, to leveraging real-time data for personalised cover.
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Managing General Agent MGA Definition
Glossary

GLOSSARY | What is a Managing General Agent (MGA)?

A Managing General Agent (MGA) is a type of insurance intermediary entrusted with significant underwriting authority by insurers. Unlike a standard broker, an MGA acts on behalf of an insurer – managing underwriting, pricing, and often policy issuance and claims handling within agreed terms.
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