Modern, simple claims management

Streamline your processes, minimise errors and delight customers with a modern, cloud-based claims management system.

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Insurance Claims Management Software

Fully manage your claims process in one place

Manage Your Insurance Claims Process
Simplify Insurance Claims Processes - Claims Management

The tools to speed up and simplify the claims process

Use extensive built-in tools, and connect to our wealth of eco-system partners to revolutionise your claims management.

  • Automatically read documents
  • Detect fraud
  • Make instantaneous settlements
  • Easily process 3rd party recoveries
  • Increase security and accountability with built-in authentication and approval processes

Reduce losses through human error

Genasys claims administration software provides extensive checks and balances to improve the accuracy of your internal claims processes.

Built-in permissions ensure human error and procedural violations are avoided:

  • Rules-based claims registration and payment prevention.
  • Automated notifications where premium is outstanding at the date of loss.
  • Processing automated or manual instantaneous settlements.
Reduced Losses with Insurance Claim Management
Best Customer Experience | Insurance Claims Management Software

Provide the best customer experience

Built by insurance experts for insurance experts, and with over 25 years’ of experience and the best customer support, we’ve become a trusted partner for insurance businesses around the world.

With Genasys, your claims team can provide up-to-date information to customers, at any time, with easy-to-access customer information at their fingertips. This includes claim descriptions, date of loss, the status of the claim, case codes, and all risk information of the customer in a single view.

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The platform for innovation

Genasys allows you to future-proof your business through continuous optimisation of your claims journey. Using APIs and pre-integrated ecosystem partners, you can add Genasys directly into your existing set-up and add features like fraud detection, advanced automation, AI partners, and deep customer insights to your ecosystem as it grows.

Innovative Insurance Platform

Claims management software you can trust

Award winning technology
Insurance Technology Partner Award - Genasys Tech Insurance Award
Business Partner of the year award - Genasys Tech Insurance Award
Excellence in Technology Award - Genasys Tech Insurance Award
Best Policy Administration Software Provider - Genasys Tech Insurance Award
Top 50 Insurtech Award - Genasys Tech Insurance Award
Genasys Tech Insurance Award
Genasys Tech Insurance Award

Backed by experts

We want to see your business succeed as if it were our own. That’s why we have technology-focused insurance experts on hand to give you the best-in-class support along the way. Our customer success team will be your biggest supporter in all senses of the word as you innovate, evolve, and grow.