Streamline your processes, minimise errors and delight customers with a modern, cloud-based claims management system.
Use extensive built-in tools, and connect to our wealth of eco-system partners to revolutionise your claims management.
Genasys claims administration software provides extensive checks and balances to improve the accuracy of your internal claims processes.
Built-in permissions ensure human error and procedural violations are avoided:
Built by insurance experts for insurance experts, and with over 25 years’ of experience and the best customer support, we’ve become a trusted partner for insurance businesses around the world.
With Genasys, your claims team can provide up-to-date information to customers, at any time, with easy-to-access customer information at their fingertips. This includes claim descriptions, date of loss, the status of the claim, case codes, and all risk information of the customer in a single view.
Genasys allows you to future-proof your business through continuous optimisation of your claims journey. Using APIs and pre-integrated ecosystem partners, you can add Genasys directly into your existing set-up and add features like fraud detection, advanced automation, AI partners, and deep customer insights to your ecosystem as it grows.
We want to see your business succeed as if it were our own. That’s why we have technology-focused insurance experts on hand to give you the best-in-class support along the way. Our customer success team will be your biggest supporter in all senses of the word as you innovate, evolve, and grow.