Modern, simple claims management

Streamline your processes, minimise errors and delight customers with a modern, cloud-based claims management system.

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Fully manage your claims process in one place

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The tools to speed up and simplify the claims process

Use extensive built-in tools, and connect to our wealth of eco-system partners to revolutionise your claims management.

  • Automatically read documents
  • Detect fraud
  • Make instantaneous settlements
  • Easily process 3rd party recoveries
  • Increase security and accountability with built-in authentication and approval processes

Reduce losses through human error

Genasys claims administration software provides extensive checks and balances to improve the accuracy of your internal claims processes.

Built-in permissions ensure human error and procedural violations are avoided:

  • Rules-based claims registration and payment prevention.
  • Automated notifications where premium is outstanding at the date of loss.
  • Processing automated or manual instantaneous settlements.
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Provide the best customer experience

Built by insurance experts for insurance experts, and with over 25 years’ of experience and the best customer support, we’ve become a trusted partner for insurance businesses around the world.

With Genasys, your claims team can provide up-to-date information to customers, at any time, with easy-to-access customer information at their fingertips. This includes claim descriptions, date of loss, the status of the claim, case codes, and all risk information of the customer in a single view.

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The platform for innovation

Genasys allows you to future-proof your business through continuous optimisation of your claims journey. Using APIs and pre-integrated ecosystem partners, you can add Genasys directly into your existing set-up and add features like fraud detection, advanced automation, AI partners, and deep customer insights to your ecosystem as it grows.

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Claims management software you can trust

Award winning technology
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Backed by experts

We want to see your business succeed as if it were our own. That’s why we have technology-focused insurance experts on hand to give you the best-in-class support along the way. Our customer success team will be your biggest supporter in all senses of the word as you innovate, evolve, and grow.