Cookie Policy

1. Policy Overview

This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e., the information we collect using cookies and how that information is used, and how to manage the cookie settings.

Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyse what works and where it needs improvement.

We do not store sensitive personal information, such as mailing addresses, account passwords, etc. in the cookies we use.

2. How do we Use Cookies

We use cookies and similar technologies to make our website more user-friendly and optimise our services.
The data we collect using cookies helps us understand our users better so that we can provide a more focused user experience. Using the knowledge of your previous visits to our website, Genasys can enhance subsequent visits by tailoring our content to match your requirements.

As with most online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

3. Scope

The scope of this policy includes all personnel who manage and maintain the Genasys website as well as any external visitors to the Genasys website.

4. Types of Cookies we use

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on your personal computer or mobile device when you go offline, while Session Cookies are deleted as soon as you close your web browser.

We use both session and persistent cookies for the purposes set out below:

4.1 Necessary / Essential Cookies

Type: Session Cookies

Purpose: These cookies are essential to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies, services you have asked for cannot be provided.

Because these cookies are strictly necessary, we do not need to ask for your consent to use them.

4.2 Functionality Cookies

Type: Persistent Cookies

Purpose: These cookies allow the website to remember choices you make (such as your username, language, or the region you are in) and provide enhanced, more personal features. For instance, these cookies can be used to remember changes you have made to text size, fonts, and other parts of web pages that you can customise.

They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

By using Genasys’ website, you agree we may place these types of cookies on your device.
Genasys’ cookies typically contain:

  • a unique name set by the site that generated it
  • a value – the information within it that recalls your previous activities
  • an expiration date, which determines how long the cookie will remain active in your browser before being automatically deleted

4.3 Performance Cookies

Type: Session or Persistent Cookies

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often. They may also show us which email or web page visitors clicked through from to visit our website, and whether you opened an email we sent you.

Some of these are analytics cookies, set using third party web analytics software, which allow us to monitor our website traffic. For example, we may use Google Analytics cookies to help us do this.

These analytics cookies may also tell us how many of our visitors are male or female and may summarise the number of visitors who fall within certain age ranges, or certain interest categories. However, this sort of information is not linked to any individual; it just shows us what percentage of our visitors fall in particular categories.

We will not pass this data to third parties in such a way that would allow them to identify visitors personally. However, we may associate this cookie data with other personally identifiable data submitted by you (for instance when you submit a form, or partially complete a form, to make sure that our communications are as relevant to you as possible.

Sometimes we may use this data to highlight Genasys products or services which we think will be of interest to you based on your use of our websites.
By using Genasys’ website, you agree we may place these types of cookies on your device.

4.4 Third-Party Cookies and Social Networks

If you click on a hyperlink from Genasys’ website to any third-party websites (for example, if you ‘share’ content from Genasys’ websites with friends or colleagues through social networks), you may be sent cookies from these third-party websites.

Third-party websites will have their own privacy and cookie policies which Genasys cannot control. Please check the third-party websites for more information about their cookies and how to manage them.

We use cookies to track the browsing behaviour of individual website visitors such as page view activity and impression time, to help us better monitor the success of our website. This information is compiled to make improvements to our website.

Personal information is stored only if our visitors complete a form such as our contact form.

5. Advice on Secure and Responsible Surfing, Using Cookies

Thanks to their flexibility and the fact that many of the most visited and biggest websites use cookies, their use is almost inevitable. Deactivating cookies will not allow the access of a given user to many of the most used websites, including YouTube, Yahoo, Gmail, and others.

Here is some advice, which can ensure safe surfing, but with the help of cookies:

  • Personalize your cookie browser settings to create an adequate level of protection from the use of cookies.
  • If you are the only person who uses the computer, you may set longer terms for expiration of the storage of the browsing history and access to personal data.
  • If you share your computer access with somebody, you may set your browser settings to delete the surfing data every time you close your web browser.
  • Ensure that your browser is always up to date. Many of the attacks, based on cookies, are realized when exploiting the weak spots of old and non-updated versions of the web browsers.

It is possible that you set your browser in a way that does not allow for cookies to be accepted anymore or you can set your browser to accept cookies only from certain websites.

If you do not accept our cookies, you may experience some inconvenience in your use of the website and some features may not function properly.

All modern browsers offer the option to change cookie settings. This includes computer browsers, as well as mobile device browsers.

These settings can be found in the “options” or the “preferences” menu of your browser. To find those settings, you can also use the links below or use the “help” menu of your browser for more information.

Cookie Settings for Chrome
Cookie Settings for Firefox
Cookie Settings for Safari
Cookie Settings for Edge

For setting third party cookies, you may use the following website: Your Online Choices