Insurance Administration Platform

End-to-end platform.
Built for efficiency.

A modern, cloud-based insurance platform designed around optimisation, configurability and connectivity. Genasys handles policy administration, claims and billing in a single system with 450+ documented API endpoints and the flexibility to launch new products in days.

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Cloud-based insurance administration platform

The end-to-end platform for insurance

Your customers demand great tech. Guess what? That’s what we do.

Choose the features you need and use more as you grow.

Modular Platform Insurance

Speed up your time to market and increase your product portfolio across any line of business, using our best-in-class, no-code product building software.

Manage your entire Quote to Bind process with ease, across multiple risks, and deploy powerful APIs to integrate with our partner eco-system and future-proof your business.

Truly modernise and simplify your claims management with our customer-centric software.

Remove inefficiencies and free up your team from claims admin with in-depth access to each customer status, electronic First Notification of Loss, instant manual or automatic settlements, and industry-leading claims analysis.

Delight your customers with our comprehensive billing solution, designed for insurance.

Provide a frictionless customer service with flexible billing and payment options, manage third-party commissions simply and cut unnecessary admin with insurance-specific functionality such as bordereaux generation and accounting tools.

Not a techy? No problem.
That’s what we’re here for

Not a techy?
No problem.
That’s what we’re here for

We build insurance technology so you don’t have to.

The Genasys platform comes with over 350 pre-configured products, and easy-to-use no-code tools for product building and customisation.

And our phenomenal support team are always on-hand to make sure your technology just works the way you want it to.

Connect With Your Policy Customers

Connect with your customers anywhere

With Genasys you can truly digitise your customer journey.

Our intuitive software is designed to help you easily connect with your customers where and when it suits them.

Whether you’re an insurer, broker or MGA, our easy-to-configure front-end widgets and portals allow you to connect directly with your customers, improve customer experience and increase revenues.

Get to really know your customers

We like customers. So do you. So everything we’ve built  starts with them in mind – even our systems hierarchy.

With our intuitive dashboards you’ll get a genuine and real-time single view of each customer, freeing up your team from unnecessary admin, reducing errors and enabling your business to build genuine loyalty based on excellent service.

Get To Know Your Customers
Create Insurance Documents

Create awesome documents with ease

Can insurance documents be awesome? Maybe. Can creating them be very not awesome? Definitely.

Well we’ve simplified the whole process, so you can create beautiful looking, on-brand documents straight out of the box.

Build your eco-system your way

Not all APIs are created equally.

Our industry-leading open APIs and pre-integrated eco-system partnerships ensure you can easily add Genasys into your existing set-up without re-inventing the wheel, and future-proof your business against unexpected change. Say goodbye to ‘legacy tech’ and hello to a fully flexible system designed to grow with you.

Build Insurance Eco System

Unleash your data

Instantly access visualised data for up-to-the-minute trends, or drill down for a deeper understanding, analysis and reporting. Gain the customer, process and product insights you need to power your business performance.

Unleash Your Data with Insurance Software

Advanced features, without the cost

Who said advanced technology needs to be complicated and expensive? Not us.

The Genasys platform comes with all the features you need to ensure that your technology can scale across multiple markets and lines – all as standard.

Advanced Insurance Features

Multi-risk

Add multiple lines, coverages and risks to a single policy, and collect through a single debit.

Multi-currency

Capture and collect policies in any currency and simplify your currency processes with automatic conversions.

Multi-language

Genasys supports multiple languages for all documents and user interfaces.

Built on enterprise-grade foundations

The infrastructure behind every Genasys module.

Security & Compliance
Connectivity & Integrations
Scalability & Performance

Built for enterprise assurance

ISO 27001 accredited platform running on Microsoft Azure, with 24/7 security monitoring and optional paired-region failover.

99.999%
Azure disk availability
15 min
Disaster recovery target
256-bit
AES encryption at rest
Quarterly
Infrastructure pentest (typical)
GDPR Aligned
Full compliance with UK and EU data protection regulation
ISO 27001 Accredited
Genasys and our hosting partner both hold ISO 27001 accreditation
Microsoft Entra ID SSO
Single sign-on with multi-factor authentication supported across all accounts
Optional Paired-Region Failover
UK South primary with UK West recovery available. EU, US and South Africa regions offered for data sovereignty
Layered Threat Defence
Azure Defender with endpoint detection on every virtual machine, backed by regular infrastructure penetration testing

Open API architecture

Documented REST endpoints connect Genasys into the wider insurance ecosystem, with real-time webhooks pushing event data to downstream systems.

450+
Documented API endpoints
REST
Full RESTful architecture
Real-time
Event-driven webhooks
Bi-dir
B2B data feeds
Bordereaux Automation
Automated generation and delivery of risk, premium and claims bordereaux
Payment Gateway Integration
Stripe out of the box for premium collection. Other providers available via custom integration
General Ledger Integration
End-to-end accounting integration with your financial systems via custom build
CRM Integration
Custom integrations available with Salesforce, Dynamics and broker management systems
Third Party Data Sources
Custom integration with enrichment providers, rating bureaux and external data feeds

Built to grow with your book

Dedicated Azure infrastructure per client. Separate database instances and app-tier virtual machines for every environment mean production workloads never compete with UAT or development traffic.

24/7
Monitoring & support
4 tiers
Separate env instances
Isolated
Per-client infrastructure
Geo-red
Backup storage
Isolated Client Infrastructure
Dedicated databases and environments deployed per individual client
Dedicated Environment Tiers
Separate Production, UAT and Development instances with their own databases and virtual machines
Right-sized Azure Compute
SQL managed instances and app-tier VMs sized to individual client workload
Multi-Tier Backup Retention
Daily, weekly, monthly and annual snapshots on geo-redundant storage with up to seven-year retention
24/7 Proactive Monitoring
Automated alerting across application, database and network tiers with 24x7 support