MDDUS selects Genasys for policy administration system and digital evolution

14 November 2023

We are delighted to announce that MDDUS, a mutual organisation providing dental and medical indemnity to over 56,000 professionals, is partnering Genasys to update its policy administration system and support its digital evolution programme.

The partnership will see MDDUS move to Genasys’ flagship policy administration platform, as part of the mutual’s commitment to continuously enhance its offering to new and existing members.

Founded in 1902, MDDUS is a mutual defence organisation offering access to expert medico-legal and dento-legal advice and professional indemnity for doctors, dentists and other healthcare professionals across the UK.

Members are offered access to professionally trained advisers 24 hours a day – 365 days a year – and legal support and indemnity against claims of negligence. The advisers help members avoid risk and respond efficiently and sensitively to any professional difficulties that arise.

Like Genasys, MDDUS prides itself on its ability to adapt and change with the times, while maintaining a focus on a quality, personalised service at reasonable costs. 

Elaine Whitefoot, IT Director of MDDUS, said: “We are delighted to have appointed Genasys as our partner in the development of our new policy administration system in a multi-year project, and I look forward to developing a close and productive working relationship with their team. We appointed Genasys after a rigorous selection process, in line with the importance we attach to this exciting project.”

Genasys’ cloud-based modern policy administration software is designed to give insurers, MGAs and brokers the flexibility and control to revolutionise their policy, billing and claims processes.

The system’s no-code tools make it easier and faster than ever to build and deploy new products, while its extensive APIs enable deep integration with external specialist software, allowing the platform to operate as the core platform within a highly adaptable technology ecosystem.

André Symes, Group CEO of Genasys, said: “It’s a privilege to have been selected by MDDUS to support the evolution of its digital capability and we are focused on being a genuine partner to deliver real results.

“Simplifying insurance technology is at the heart of what we do. Our client partnerships are based on the foundation that we deliver on our promise to really give organisations the control and flexibility they need to drastically improve speed and efficiency, open up innovation opportunities and future-proof their operational processes.”

If you’re interested in finding out more about how Genasys’s policy administration software helps businesses like MDDUS drive efficiency and innovation, please reach out to our friendly team for a no-obligation demo.

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