Clarendon Transport Underwriting Managers (CTU), a specialist insurer serving South Africa’s commuter transport sector, has announced its transition to the latest Genasys Unify platform. This strategic upgrade will enhance service delivery, drive operational efficiency, and strengthen CTU’s ability to support the transport entrepreneurs who keep South Africa moving.
CTU has built its reputation on trust and performance, having paid over R374 million in claims in the past 12 months while consistently striving to minimise claim rejections through fair, transparent, and efficient claims management. The adoption of Genasys Unify empowers CTU to drive innovation, simplify processes, and maintain the exceptional service quality valued by its brokers and policyholders.
“At CTU, we recognise that our role extends beyond insuring vehicles. We empower entrepreneurs, the backbone of South Africa’s transport sector, by enabling access to finance and offering comprehensive protection, ensuring safe and reliable commuting for millions,” said Justin McCabe, Chief Operating Officer at CTU.
“Upgrading to Genasys Unify means equipping our team with better tools, enhancing our responsiveness and strengthening the trust our brokers, policyholders and industry partners place in us. It is also about working with like-minded individuals who truly understand our business. That is what makes our partnership with Genasys so valuable.”
Genasys Unify is a next-generation, cloud-based insurance administration platform. It provides advanced automation, configurable no-code tools, API-first architecture and real-time data capabilities that enable insurers to operate more efficiently and scale with confidence.
By embracing Genasys Unify, CTU reaffirms its commitment to empowering entrepreneurs, drivers, brokers and commuters – the lifeblood of South Africa’s transport ecosystem. Beyond insurance, CTU provides meaningful support to the people and businesses that keep the nation moving.
“CTU is a purpose-driven insurer with a clear vision and an unwavering focus on service,” said Andre Symes, Chief Executive Officer at Genasys. “Their leadership in the transport insurance sector is matched by their forward-thinking approach to technology. We are proud to support them with Unify as they continue to grow and evolve.”
About CTU
Clarendon Transport Underwriting Managers is a specialist insurer for South Africa’s taxi, bus, scholar and staff transport and e-hailing industries. With a strong broker network, exceptional claims service and sector-specific expertise, CTU plays a vital role in keeping the wheels of the nation turning.
About Genasys
Genasys is a modular, cloud-based insurance administration platform that helps insurers, MGAs and brokers streamline operations, accelerate product launches and improve customer experience. With low-code configuration, API-rich architecture and end-to-end functionality across policy, billing and claims, Genasys supports insurance businesses to move faster, work smarter and grow stronger.
