“I’ve seen startups create some incredible technical debt straight out of the blocks!”

Watch the bitesize highlights from our webinar at TINtech on Delivering Transformational Change, and how to get it right.

Genasys CRO Bart Patrick recently sat down with Vicki Heslop, Director of Customer Experience at Covéa Insurance, Scott Thomson, CTO of Adiona Insurance and host Jeremy Burgess for a lively debate on “transformational change”. 

Watch the highlights here including:

Is legacy technology still a barrier
to a change?
The importance of customer
experience
Managing change fatigue
How to combine strategy
with flexibility
The Panel
bart

Bart Patrick,

CRO - Genasys

vicky

Vicki Heslop,

Director of Customer Experience - Covéa Insurance

scott

Scott Thomson,

CTO - Adiona Insurance

jeremey

Jeremy Burgess,

Co-founder of TIN

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