Insurance Software for Insurers
Insurance software built to modernise without the risk
Genasys gives insurers one cloud-based platform for policy administration, claims and billing. Replace legacy core systems in stages, launch products without a development queue and see your whole portfolio across entities, currencies and territories.
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The challenges of legacy insurer systems
Insurers carry the risk, the capital and the regulatory weight, but core systems that are hard to change slow every product, every channel and every report.
End-to-end software for insurers
Genasys brings policy administration, claims and billing together on one cloud-based platform, so every policy, claim and payment sits on the same record, whether you write business direct, through brokers or through MGAs.
- A single customer view for all policies, documents, claims and communications.
- Replace a legacy core system in stages, running old and new side by side.
- Open architecture and 450+ insurance-specific API endpoints connect your rating, CRM, finance and data systems.
Built for multi-entity, multi-currency insurers
Genasys is configured around the way your business is structured, with the flexibility to support complex products, territories and legal entities on one platform.
- Configure tax and levies by territory, with multi-currency billing and reconciliation.
- Report across legal entities, individually or consolidated.
- Support co-insured products, tiered commissions and non-standard pricing.
No-code product building for insurers
Launch and change products without a development queue, using no-code configuration tools and over 350 pre-configured templates.
- Build dynamic question sets that adapt to each answer, for customer, broker and underwriter journeys.
- Set “if this, then that” rules to trigger referrals, endorsements or exclusions.
- Change rates and rules in-house as your risk appetite and the market shift.
Portfolio insights and financial reporting for insurers
Genasys includes reporting and analytics fully integrated with Power BI, with the 4Sight Data Warehouse bringing policy, claims and financial data together for dashboards by user, team or department.
- Visual dashboards, real-time operational reports and scheduled outputs tailored to user roles.
- Integration with your general ledger by API, export or scheduled transfer.
- Claims tracking, underwriting insights and “what if” scenario planning.
Secure and auditable document management
Create, manage and deliver policy documents for every channel from one document system. Dynamic templates and automated workflows keep documents accurate, compliant and on brand.
- Instantly generate policy, claims and customer documents using tokenised templates and live data.
- Automate fulfilment steps, attach external files and track document journeys from creation to delivery.
- Secure, auditable storage in a central document repository keeps you compliant with less administration.
Why insurers choose Genasys
Replacing a core system is one of the biggest decisions an insurer makes. Compare Genasys with legacy systems and lightweight SaaS platforms across the capabilities that matter.
| Feature | Genasys (recommended) | Legacy Systems | Lightweight SaaSL/W SaaS |
|---|---|---|---|
| Full-cycle Insurance SoftwarePolicy, billing and claims unified under one roof | |||
| Open Architecture & Seamless Integration450+ API endpoints and real-time eventing | |||
| No-Code Product Builder & Rapid Launch350+ templates, drag-and-drop rating and rules | |||
| Flexible Deployment & MigrationPhased adoption, hybrid models, migration tooling | |||
| Deep ConfigurabilityLow-code workflows, agile delivery, rule engines | |||
| 360° Dashboards & ReportingUser-specific dashboards, bordereaux, MI modelling | |||
| Embedded DistributionQuote & bind portals, partner landing pages, omnichannel | |||
| Customisable WorkflowsRules-based logic, user-designed processes, no dev effort | |||
| Real-Time Data FeedsInstant B2B feeds, bordereaux elimination, live updates | |||
| Built for ScaleHigh-volume architecture for complex, growing books |
Trusted by insurers and their industry partners
From enterprise carriers to the MGAs and brokers that write business on their behalf.
Ten day product launch
We needed the ability and freedom to build our products in a manner that supported our unique structures … while still ensuring that core functionality was predictable and stable.
Carl Moodley
CIO, GENRIC Insurance
GENRIC Insurance cut its speed to market from 12 months to 10 days on Genasys, and white-labelled an existing product for a new distribution channel in under two weeks.
Read the Case Study
Frequently Asked Questions
Answers to some of the most common questions about Genasys' software for insurers.
What is core insurance software, and which insurers use Genasys?
Core insurance software, also called a core insurance system or insurance core platform, is the system an insurer runs its business on. It covers policy administration (quote, bind, mid-term adjustments, renewals and cancellations), claims management (from first notification of loss through assessment and settlement to recovery) and insurance billing and finance (premium collection by direct debit, debit order, card and electronic funds transfer, instalment plans, commission and bordereaux). Many insurers still run these as separate or custom-coded legacy systems, sometimes on technology such as AS/400, which makes every product change slow, every integration expensive and every report a reconciliation exercise. Genasys is a modular, cloud-based insurance platform that runs policy administration, claims and billing in one system, so a policy, its claims and its payments share a single record. You can start with the modules you need, connect the rest of your stack through open APIs and configure products from over 350 pre-configured templates rather than writing code.
Genasys is used by insurers of every size and structure, from specialist carriers launching niche products to enterprise insurers running several legal entities, including King Price, GENRIC Insurance, SAHL Insurance and Guardrisk. It supports personal and commercial lines, niche and specialty classes and life cover, sold direct, through brokers and through MGAs and coverholders writing under delegated authority. It is built on nearly 30 years in insurance and proven at scale: £1.5 billion in gross written premium, one million policies on a single implementation and one million quotes a day. For insurers working across borders or group structures, Genasys handles multi-currency billing and reconciliation with reporting in transaction and base currencies, tax and levy configuration by territory, and reporting across legal entities, individually or consolidated. It is hosted in the UK, EU, US and South Africa (configured to meet client data residency requirements).
How do insurers replace a legacy core system with Genasys, and how long does it take?
Replacing a legacy core system does not have to be a single, high-risk switch-over. Most insurers move to Genasys in stages, running it alongside the existing system while products and books of business migrate across, so live policies, claims and collections keep being administered throughout. A common route is to start with one product or a new line of business, prove it in production and then move the next, which spreads the risk, gives your teams time to learn the platform and shows results early. Each stage is scoped and documented at the outset, so you know what moves, when and in what order. King Price took this approach to move off an AS/400 legacy system that could no longer give it the rule-based automation it needed: its first product on Genasys, an engineering insurance product, was deployed within six weeks, and testing was completed over weekends so that work was not disrupted. In the words of George Parrott, Partner, Commercial Insurance, the move was smooth and predictable.
How long a core system implementation takes depends on how many products, books of business and integrations are in scope, but on Genasys it is measured in weeks rather than the multi-year programmes insurers associate with legacy replacement. That is because Genasys is configured, not custom-built: the work is configuring your products, rules, documents and integrations on a proven platform rather than developing software. Arma Karma launched its policy administration system in one week, King Price deployed its first product in six, and GENRIC Insurance cut its speed to market from 12 months to 10 days. After go-live, your own product and underwriting teams can make changes with the no-code tools, so you rely less on your system provider and keep improving the platform at your own pace.
How quickly can insurers launch or change products?
With the Genasys no-code product builder, insurers launch new insurance products in days or weeks instead of months. Product managers and underwriters configure everything themselves: dynamic question sets that adapt to each answer, rating, “if this, then that” rules that trigger referrals, endorsements or exclusions, help text and form fields, and policy documents generated from tokenised templates. Over 350 pre-configured product templates give each new product a head start, and the same configuration powers quote-and-bind journeys for wholesale B2B and retail B2C, through customer portals, broker portals and embeddable widgets. Because rate and rule changes are made in-house, you can respond to shifts in risk appetite, loss experience and the market without waiting for a development release or a vendor change request.
Products can be set up for each market with their own currency, tax and language, and the platform supports co-insured products, tiered commissions, non-standard pricing and alternative models such as parametric, micro and embedded insurance, so the product you want to sell is not limited by what your system can handle. GENRIC Insurance white-labelled an existing product for a new distribution channel and had it in production in under two weeks, complete with a web-based onboarding journey and a mobile application for customers. Hayes Parsons launched a new yacht insurance product for its sister company, Admiral Marine, in 10 days. See how speed to market works in Genasys.
How does Genasys connect to our systems, brokers and MGAs?
Genasys is built on open architecture, with more than 450 documented REST API endpoints, documented in OpenAPI with Swagger UI and available to authorised customers through the API gateway, and more than 20 partner integrations already live. Insurers use the APIs to connect rating engines, CRM, payment providers, fraud, document and recovery services, data warehouses and customer or broker portals, so you can keep the tools that work, replace the ones that do not and change them as your business evolves, without being tied to one vendor's ecosystem. For finance, Genasys supports insurance-specific technical accounting, payment matching and reconciliation, and integrates with your external general ledger by API, export or scheduled transfer; it is not itself a general ledger, so your finance team keeps the accounting system it already relies on. Explore Genasys connectivity.
The same platform connects the insurers, MGAs and brokers in your distribution chain. Brokers quote and bind through portals and widgets or integrate their own systems through the APIs. MGAs and coverholders running on Genasys generate and reconcile risk and paid bordereaux for each capacity provider, and commission can be configured by broker, scheme, product or capacity provider, with multi-tier calculations, adjustments and clawbacks, so business written on your behalf arrives consistent and reconcilable. For oversight, Genasys includes the 4Sight Data Warehouse and integrates with Power BI, so underwriting, claims, finance and distribution teams can build dashboards and scheduled reports by user, team or department, from operational and broker performance reporting to regulatory reporting, and view each legal entity or MGA individually or consolidated across the portfolio. Explore MGA software.
How much does Genasys cost and what is the commercial model?
Genasys has a flexible and transparent commercial model. Pricing is typically based on the gross written premium (GWP) processed through the platform, with an initial setup cost followed by a monthly licence fee. We are firmly against price walking, so pricing stays fair and predictable, because long-term partnerships should be built on trust and consistency. We take time at the outset to understand, scope, solution and document what you need, which means no surprises and the confidence to proceed.
The setup cost reflects what is in scope: the number of products, books of business, integrations and documents to configure and any data to migrate, which is why the scope is agreed before the project starts. Because Genasys is modular, you can start with the modules you need and add policy administration, claims or billing as your plans develop. And because it is configured rather than custom-built, changes after go-live, such as new products, rate changes and new rules, are made by your own teams with the no-code tools rather than through development projects, which keeps the cost of change, and your reliance on your system provider, low over the life of the platform.
Built for the way insurers work.
One platform for policy administration, claims and billing across every channel and legal entity. Replace your legacy core system in stages, launch products without a development queue and see it running on your own book.
Legacy Replacement
No-Code Products
API-First