Who We Are
The Genasys story began in 1997 with a founder who recognised that software was the key to improving insurance efficiency and customer experience. We have grown into a recognised insurtech leader with over 25 years behind us, a strong foothold in South Africa and the UK, and expansion under way into international markets. Our mission is to be the preferred software solutions partner to the insurance industry across Europe, Africa and the rest of the world.
Our core values are transparency, honesty, integrity and personal accountability. Our platform is a modular, cloud-based insurance management system that can be applied to any insurance business regardless of currency, language or destination. Clients launch products faster and cut operating costs by an average of 34%, transacting over £3 billion in Gross Written Premium and managing over 1.5 million policies globally. The system has 352 pre-configured product line templates and 486 documented API endpoints.
The platform covers the entire policy lifecycle: no-code tools for wholesale and retail quote-and-bind journeys, renewals, mid-term adjustments and cancellations. It lets insurers, MGAs and brokers build customised workflows, manage complex currency, taxation and multi-language requirements across regions, and support alternative models such as parametric, micro or embedded products.
Find Out More about us at https://www.genasystech.com/careers/
About The Role
Our Solution Developers work within structured teams to provide professional service solutions and support to our customers.
A Solution Developer will:
- Provide expert software support to clients, including designing and implementing tailored solutions.
- Document solutions clearly for future reference and knowledge sharing.
- Develop and define user test plans for newly implemented features and solutions.
- Assist clients with feature enhancements and manage additional requests.
- Ensure timely delivery of requirements, meeting specifications with a focus on high quality.
- Investigate and troubleshoot incidents or bugs, identifying and implementing effective solutions.
This role requires a proactive problem-solver with excellent communication skills and a strong commitment to delivering exceptional client service. While team members are assigned individual work assignments, collaboration is supported and highly encouraged.
The primary focus of the team is to ensure that high-quality, effective, and efficient support and solutions are provided to our clients.
About You
You understand and enjoy technical concepts. You appreciate working with code, analysing data, investigating bugs or errors, and finding the solutions required to correct them.
You enjoy problem-solving and are solutions-orientated, which is supported by the fact that you enjoy learning and applying new concepts and skills. You have good interpersonal and communication skills and enjoy collaboration with others.
You have:
- An IT Qualification or 2 years of working experience in a similar role
- Working knowledge of:
- MS SQL server-supported versions
- MS SQL, T-SQL, or similarly structured query languages (e.g., Azure SQL, PostgreSQL)
- MS Excel (Intermediate)
- Basic C# syntax
- The following will be an added advantage:
- Insurance, InsurTech, financial services, and/or FinTech knowledge and experience
- Knowledge of RestAPI, SSIS, SSRS, Azure Logic Apps, Flowgear