“I’ve seen startups create some incredible technical debt straight out of the blocks!”
Watch the bitesize highlights from our webinar at TINtech on Delivering Transformational Change, and how to get it right.
Genasys CRO Bart Patrick recently sat down with Vicki Heslop, Director of Customer Experience at Covéa Insurance, Scott Thomson, CTO of Adiona Insurance and host Jeremy Burgess for a lively debate on “transformational change”.
Watch the highlights here including:
Is legacy technology still a barrier
to a change?
The importance of customer
experience
Managing change fatigue
How to combine strategy
with flexibility
The Panel
Bart Patrick,
CRO - Genasys
Vicki Heslop,
Director of Customer Experience - Covéa Insurance
Scott Thomson,
CTO - Adiona Insurance
Jeremy Burgess,
Co-founder of TIN
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