“What good is a PAS having an amazing feature set if it never gets properly implemented?” That’s the question we answer as we explore the importance of conducting due dilligence that reaches beyond the technology itself.
People are the heartbeat of any business, and a strong company culture often makes or breaks success. As part of our Back to School series, Christelle Frost, Chief People Officer at Genasys, shares her insights on addressing these challenges head-on.
In the third part of our Back to School series, Gavin Peters, Chief Marketing Officer at Genasys, shares his thoughts on customer-centric marketing and building a consistent brand in insurance.
A ‘pro-adaptability’ mindset and its relevance within the insurance industry cannot be ignored. In this rapidly growing, evolving and competitive marketplace, the smart insurer knows it requires a laser-focus on the levers of change and innovation if it is to positively influence its own fortunes.
What does the future of Policy Administration look like? We asked Jodi Cartwright, Chief Commercial Officer at Tint Financial Services, for her expert prediction.
In the latest edition of our “Meet the Leadership Team”, we chat with Paul Smith, who shares his love of walking and the book that influenced him so much he ended up buying copies for his three adult children for Christmas.
If there’s one lesson that we as an industry need to take from our technological mistakes of the past, it’s this: connectivity is everything. Whether it’s maintaining access to our own data or simply doing away with the dreaded double-keying that burdened so many of us through ‘the noughties’, interoperability is paramount to running a successful insurance business.
The modern Policy Administration System (PAS) has evolved far beyond enabling the management of basic administrative tasks. Powerful, cloud-based, API-driven software solutions now offer the opportunity to automate complex processes, open up new product innovation opportunities and enable entirely new customer journeys.
