Insurance administration platform

The end-to-end insurance platform

Genasys is a modular, cloud-based insurance platform that runs policy administration, claims and billing in one system. Start with the modules you need, connect the rest of your stack through 450+ documented API endpoints and launch new products in weeks.

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Illustration: Policy, Claims and Billing as three independent modules around the Genasys platform. Each module works on its own timetable: a policy is bound or endorsed, an instalment is collected, a claim is updated. Each change passes through Genasys to the other modules, so they share the same policy record without waiting on one another.

See Genasys in action

Find out just what our insurance administration platform can do for you.

Who is Genasys designed for?

Every type of insurance business works differently. Here’s how the platform fits yours.

Insurers

Insurers carry the risk, the capital and the regulatory weight, and most run core systems that are hard to change without putting live books at risk.

  • Replace a legacy core system in stages, running old and new side by side
  • Configure products, rating and rules without a development queue
  • Dedicated, ISO 27001 accredited Azure infrastructure for each client
MGAs

MGAs write business under delegated authority, so they answer to capacity providers as well as customers, and need to prove control to every carrier they work with.

  • Automated risk, premium and claims bordereaux for each capacity provider
  • Launch new products quickly from 350+ templates
  • Manage multiple carriers, co-insurers and schemes in one system
Brokers

Genasys is built for brokers who manage and underwrite business under delegated authority, not for broking risks to market. For those brokers, margins depend on how quickly they can quote, bind and service business across several insurers.

  • Quote to bind across multiple risks on a single policy
  • Customer portals and widgets for online quoting and self-service
  • Connect to insurer and MGA systems through open APIs
London Market

The London Market places complex specialty and subscription risks through Lloyd’s, syndicates, brokers and MGAs, with its own processes, data standards and reform programme.

  • Digital placement through the Whitespace integration
  • Multi-currency capture and collection for international business
  • Delegated authority and bordereaux management built in
Start-ups

Start-ups and insurtechs need to get a first product live quickly and affordably, then scale without changing platform later.

  • Launch from 350+ pre-configured product templates
  • Start with the modules you need and add more as you grow
  • Build your own customer journeys on open APIs

Security, resilience and connectivity

Secure, scalable cloud insurance platform

Built for insurers, MGAs and brokers, Genasys combines enterprise-grade security, resilient cloud infrastructure and API-first connectivity to support complex insurance operations without compromising performance or governance.

Security

  • Authentication OAuth 2.0 + OpenID Connect
  • Encryption AES-256 at rest, TLS 1.3 in transit
  • Access control RBAC with MFA via Microsoft Entra ID
  • Security testing Regular penetration testing and vulnerability management

Hosted in Microsoft Azure regions in the UK, EU, US and South Africa, Genasys operates as a GDPR Data Processor with comprehensive audit logging, API gateway protection and role-based access controls built into the platform.

Resilience

  • Environments Development, UAT and Production
  • Hosting Azure geo-redundant infrastructure
  • Recovery Documented RTO and RPO targets
  • Monitoring Continuous platform monitoring

Every client receives dedicated Development, UAT and Production environments, with disaster recovery processes, secure backups and operational monitoring designed to support business continuity.

Connectivity

  • API endpoints 450+ documented REST APIs
  • Authentication OAuth 2.0 with JWT bearer tokens
  • Integration Real-time APIs and event notifications
  • Documentation OpenAPI with interactive Swagger UI

Our API-first architecture connects Genasys with pricing engines, payment providers, CRM platforms and accounting systems through configurable workflow orchestration and secure REST APIs.

Frequently Asked Questions

Answers to common questions about the Genasys insurance platform.

What is an insurance administration platform?

An insurance administration platform is the core software an insurer, MGA or broker uses to run its business, from quoting and binding policies to handling claims and collecting premiums. Genasys is an end-to-end insurance platform that covers policy administration, claims management and billing in one cloud-based system, so every team works from the same customer, policy and financial data.

What does the Genasys platform include?

The platform has three core modules: policy administration, claims management and billing. It also includes no-code product building with 350+ pre-configured product templates, customer portals, document generation, reporting dashboards and multi-currency, multi-language and multi-risk support as standard. Because the platform is modular, you can start with the modules you need and add the others as you grow.

Is Genasys a cloud-based insurance platform?

Yes. Genasys is a SaaS insurance platform that runs on Microsoft Azure, with dedicated infrastructure for each client and separate production, UAT and development environments. The platform is ISO 27001 accredited, monitored 24/7 and aligned with UK and EU data protection regulation, with hosting available in the UK, EU, US and South Africa for data sovereignty.

Who uses the Genasys insurance platform?

Genasys is built for insurers, MGAs and brokers across personal, commercial, parametric and embedded lines. The same platform supports a start-up launching its first product and an established carrier replacing a legacy core system.

How do you choose the best insurance platform?

The best insurance platform for your business depends on how quickly you need to launch and change products, how many systems you need to connect and how much you want to rely on your vendor for change. Compare insurance platform providers on four things: whether your own team can configure products without code, how open and well documented the APIs are, whether policy, claims and billing share one data model, and how long real clients took to go live. GENRIC Insurance launched a new product on Genasys in 10 days of configuration and deployment.

We'd rather show you than tell you.

We'll start by getting to know your business. Then we'll show you exactly how Genasys handles it.

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