A powerful policy administration system to simplify your business

Genasys is a cloud-based, policy administration system built to help insurers, brokers, and MGAs simplify operations, improve efficiency, and grow revenue. The policy administration platform operates as a self-service solution where you can create endless opportunities for innovation and enable your customers to take out and manage policies on any channel.

Genasys is built by insurance experts for insurance experts, and with over 25 years of experience and the best customer support, we’ve become a trusted partner for insurance businesses around the world.

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All the policy administration features you need to run a modern insurance business

Our out-the-box solution is fully flexible and configurable for any line of business or coverage. It can be used as a standalone policy solution, or a full end-to-end platform combined with extensive claims and billing features.

Create and deploy products fast

Our platform allows you to create products from scratch and easily update these as and when your customers’ needs change.

Any user can create products from over 350 pre-configured templates with no coding required.

Add questions, create simple or complex rules and ratings, and preview your products before publishing.

Create brilliant online quote-to-bind experiences, effortlessly distributed via your own website or any partner website using our embeddable software.

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Extensive management features
built by insurance experts

Create and manage policies

Define policy terms, coverage details, premiums, and deductibles, enabling easy policy set-up, modification, renewal, and cancellation.

Assess risks associated with policy applications

Do this with ease through our underwriting functionality, and help determine the eligibility of applicants, evaluate their risk profiles, and make underwriting decisions based on predefined rules.

Handle policy endorsements and amendments

This feature allows users to make changes to existing policies. You’ll have a streamlined process for updating policy terms, coverage, and other details, while ensuring proper documentation and compliance.

Manage policy billing, premium calculation, and invoicing

The Genasys policy administration system tracks premium payments, generates invoices, handles instalment plans, and integrates with payment gateways for secure payment processing – all through our built-in technical accounting ledger.

Integrate with other systems and data sources

Our policy administration system facilitates data exchange and ensures data consistency across different systems including data enrichment providers and CRM platforms.

Ensure compliance with industry regulations and requirements

This includes compliance checks, regulatory reporting, audit trails, and document management to support adherence to legal and regulatory frameworks.

Genasys has everything you need to
streamline and scale your business

Genasys has everything you need to streamline and scale your business

Built-in rating engine: Target specific risk areas and easily and quickly build and change pricing to target new customers and products

Single customer view: Easily access and navigate all your customer and policy information in one place.

Mid-term adjustments: Make multiple updates across multiple risks or covers simply and easily. E.g., add a driver to a motor policy, increase contents sum insured, or add a new cover – all within a single action.

Auto-renewals and easy cancellations: Automatically identify and prepare policies for renewal, apply configured renewal rules, and issue updated documentation.

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Document management

Our platform allows you to create, manage, and distribute the insurance documents you need.

You can create awesome looking documents for your customers without all the fuss. We’ve simplified the whole process, so that you can create on-brand dynamic documents that look great, straight out of the box, with zero coding required.

You can automatically upload or attach external documents too.
Our document management feature comes with auto-fulfilment, making the process a breeze from start to finish.

Insights and reporting

Every insurance business is unique and so are the metrics you want to track. That’s why Genasys offers reporting capabilities built to suit your needs.

You’ll be able to instantly access visualised data for up-to-the-minute trends, or dive into more detailed analysis and reporting.

You can gain the customer, product, and process insights you need and want to track.

Policy administration software you can trust

Award winning technology

Carl Moodley, Chief Underwriting and Claims Officer, GENRIC Insurance

Genasys allows us to improve and enhance our value proposition

We have been able to deliver superior service to our clients, and Genasys allows us to improve and enhance our value proposition to a level that wasn’t previously possible. The Genasys solution works for the product, the distribution channel, and the end-client. We can deliver much more than before we migrated to the Genasys platform.

Backed by experts

We want to see your business succeed as if it were our own. That’s why we have technology-focused insurance experts on hand to give you the best-in-class support along the way. Our customer success team will be your biggest supporter in all senses of the word as you innovate, evolve, and grow.