Enabling brokers with tech platform for new IoT-based insurance

Insurance software provider Genasys Technologies was selected as the technology platform provider for SafeHomes, a new technology-driven homeowners insurance solution.

SafeHomes, by GENRIC Insurance, is backed by technology that enables brokers to meet the evolving demands of their clients in a world increasingly reliant on the Internet of Things (IoT).

To do this, GENRIC needed a tech platform that makes onboarding of new customers seamless and digitised, and adds tangible value to broker business processes, while customers get a seamless customer experience and ease of engagement in every facet of their insurance solution.

The underwriting capabilities of the Genasys SKi® tech platform provides the GENRIC brokers direct access to, and a detailed view of each of their client’s insurance portfolio and claims history. GENRIC’s brokers network can also onboard clients digitally using the SKi platform.

Along with providing the technology platform for SafeHomes, the Genasys team will also provide SafeHomes with ongoing support services. “These solutions were developed on the back of a strong working relationship with GENRIC,” says Eugene Wessels, Managing Director at Genasys Technologies. “Insurance clients today require an agile approach suited to the modern era of insurance,” Wessels says.

“Genasys was willing and able to build a partnership model with GENRIC outside of the traditional models of insurer partnerships. By integrating our SafeHomes platform with Genasys’ underwriting technology we are able to bring insurance, risk management, advice and technology together in one seamless offering,” says Cornel Schoeman, Chief Operating Officer at GENRIC Insurance.

Genasys provided an underwriting platform and online portals that were fully integratable with GENRIC’s systems and processes using the Genasys open API. “The platform is progressive and ahead of the curve with the changing servicing demands from both brokers and consumers,” he notes. “With Genasys we were not constrained by existing or rigid systems or processes,” says Schoeman.  

“Our technology platform solutions have evolved to keep up with the insurance environment, and we will continue to seek solutions that aid in growing and evolving our clients’ businesses in an ever-changing and increasingly tech-orientated world,” Wessels concludes.

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