Specialist underwriting manager for the commuter-vehicle industry, Clarendon Transport Underwriting Managers (CTU), has renewed its partnership with global insurance technology provider Genasys Technologies. CTU has managed and operated its broker channel, insurance policy and claims administration on the Genasys SKi® platform since 2012.
The SKi platform enables CTU’s broker channel to sell, and together, service policies and manage the claims of a vast number of commuter-transport vehicles that it underwrites. The flexible online broker quoting and rating process, as well as user efficiencies and claims processes enhancements on the SKi platform, ensures operational efficiency.
CTU is one of the largest providers of insurance to the wider commuter transportation industry, including bus, e-hailing, metered taxi, scholar and staff transport, shuttle service, and tourism transport portfolios. Its insurance products are underwritten by Hollard and reinsured by Hannover Re.
“As a company that prides itself on partnerships and continuous improvement, we look for the same characteristics in our service providers and insist on partners that can help us achieve our strategic goals. Over the last couple of years, as CTU has evolved in both product range and complexity, Genasys has been there to deliver a system that forms the back-bone of our business that ensures CTU deliver and perform” says Justin McCabe, COO of CTU.
“From the beginning of our partnership, which started almost a decade ago, we shared CTU’s vision for their company to unlock future opportunities in catering for the growing insurance needs of the commuter taxi and bus industries,” says Eugene Wessels, MD of Genasys Technologies operations in Africa. “The SKi platform was built to encourage and facilitate the scaling of its business operations, which CTU has done remarkably well. It has gone from strength to strength in the last two decades,” says Wessels.
The ongoing partnership between the two companies, both leaders in their respective fields, will continue evolving to help establish CTU as one of the largest providers of insurance to the wider commuter industry, Wessels explains.
“The renewal of this partnership is further validation of the pivotal role of an insurance platform like SKi in helping companies in the greater insurance industry scale and streamline operations,” Wessels concludes.